FAQ

HOW DO I KNOW WHAT SIZE I AM?

We carry all sizes from Small to Large for women and Small to XL for men. If you want to know which size suits you, please visit one of our points of sale. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (Visa, Amex, Mastercard) and PayPal.

HOW MUCH WILL THE SHIPPING COST ME ? 

All orders over 55$ are free of charge. Otherwise,  shipping to any Canadian address will cost 8$ per order. 

WHAT COURIER PROVIDERS DO YOU USE?

All orders are shipped via Purolator.

CAN I USE A PO BOX FOR MY DELIVERY ADDRESS?

No, we do not ship to PO boxes.

DO YOU SHIP INTERNATIONALLY?

Yes. Additional fees will be applicable.

HAS MY ORDER BEEN SHIPPED?

If you are purchasing products that are currently in stock, please expect it to be shipped within 1-3 business days. Your tracking number will be sent by email. 

HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?

Standard domestic shipments usually take 4-5 business days to arrive. Please note, time may vary due to weather, customs, or any unforseen variables.

WILL I BE CHARGED DUTIES AND TAXES?

No additional duties and taxes are applicable within Canada. For international orders, Adjust Apparel is not responsible for any import fees, customs, duties, or other taxes imposed by your respective country.

HOW DO I EXCHANGE OR RETURN AN ITEM?

Any item can be exchanged or returned within 7 days upon reception of the item.Damaged products cannot be exchanged or refunded. 

CAN YOU HOLD A PRODUCT FOR ME?

We are unfortunately not able to hold products.

WILL SOLD OUT ITEMS BE RESTOCKED?

The restocking of products depends on many conditions, by subscribing to adjust apparel and following us on social media, you will receive emails of any upcoming products and/or events that are coming up.

WHERE ELSE CAN I FIND YOUR PRODUCT?

CHICOUTIMI - HOMIES - (1377 des Champs-Élysées, Chicoutimi, QC, G7H 6J2)

DRUMMONDVILLE - ABORIGINE - (169 rue Brock, Drummondville, QC, J2C 1L9)

JOLIETTE - ATLAS PROSHOP - (11 rue Gauthier Sud, Joliette, QC, J6E 4J3)

QUÉBEC - LA JET SOCIETY - (2124 Chemin Ste-foy, Quebec, QC, G1V 2V4)

TROIS-RIVIERES - S3 BOARDSHOP - (4125 Boul. Des Forges, Trois-Rivières, QC, G8Y 1W1)

TROIS-RIVIÈRES - S3 BOARDSHOP - (3195 Boul. Des Récollets, Trois-Rivières, QC, G9A 6M1)

SHAWINIGAN - S3 BOARDSHOP - (1 La Plaza de la Mauricie, Shawinigan, QC, G9N 7C1)

VICTORIAVILLE - VERTICAL BOARDSHOP (71 rue Notre-Dame-Est, Victoriaville, QC, G6P 3Z4)

 

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If you have more questions, please contact customer service directly at info.adjustapparel@gmail.com